Questions, answered

Yes. Leasetelle is free for every landlord during the beta. We’ll email you well before any paid plan starts, and you can cancel anytime.

Yes, on Professional (up to 5 properties) and Premium (unlimited). Switch between buildings or view your whole portfolio at once. Starter covers one property with up to 10 units.

Create your account and set up your business now. Properties, tenants, maintenance, rent payments and listings with applications turn on one at a time over the coming weeks, and we email you as each one goes live.

Yes. Once Leasetelle launches, you’ll be able to upgrade or downgrade at any time. Features from a higher plan unlock right away.

Tenants pay by bank account or card from their portal, and can turn on autopay so rent goes out on the 1st. Payments are processed by Stripe, so Leasetelle never stores card numbers.

Screening runs through your own TransUnion SmartMove landlord account. From an application in Leasetelle, click Open SmartMove and send the applicant an invite. They verify their identity with SmartMove and authorize a credit, criminal and eviction check. You view the full report in your SmartMove account, then record the result in Leasetelle to compare it with your criteria. Social Security numbers entered on the application are encrypted, and managers only see the last 4 digits.

Yes. Creating a SmartMove landlord account is quick, and you only pay per screening. Leasetelle links you straight to it from each application.

Yes. Turn on an application fee and set the amount in your settings. Applicants pay by card when they submit, and the money is paid out to you through Stripe. Some states and cities cap or ban application fees, so check your local rules first.

You choose. With SmartMove, the landlord or the applicant can pay the screening fee, where local law allows.

No. The tenant portal works in any web browser on a phone or computer.